Customer Support Access at Jet4Bet Casino NZ
Jet4Bet Casino provides New Zealand players with multiple communication channels for customer support assistance. The Jet4Bet support team operates 24/7, offering assistance in English and handling inquiries related to account management, payments, gaming issues, and technical difficulties.
Contact Information
- Office Address: 622 Port Road, Whangamatā 3620, New Zealand
- Phone: +6472601333
- Email: [email protected]
Live Chat Support
The live chat feature provides instant access to support representatives through the casino website. Players can initiate a chat session by clicking the chat icon in the bottom right corner of any page. Average response time is under 2 minutes, with support available round-the-clock. Live chat supports file sharing for verification documents and screenshot sharing for technical issues.
Phone Support
New Zealand players can reach Jet4bet’s dedicated support line at 6472601333. The toll-free number operates 24/7, with peak hours staffing between 9:00 AM and 10:00 PM NZST. Support agents can assist with immediate account verification, payment processing, and urgent technical issues.
Email Communication
For non-urgent inquiries or matters requiring detailed documentation, players can contact [email protected]. The support team aims to respond within 4 hours during business hours and within 12 hours during off-peak times.
Website Feedback Form
Players can submit inquiries through the contact form located in the “Support” section of the website. The form requires basic information including:
- Full name
- Email address
- Account username
- Subject of inquiry
- Message details
Response times for form submissions match email support timeframes. The system automatically generates a ticket number for tracking purposes.